Switch Kit Frequently Asked Questions

What is a Switch Kit?

How much does the Switch Kit cost?

Who can use the Switch Kit?

Do I have to be a member to use the Switch Kit?

I can't find my account number on my check, where is it?

What information will I have to know when filing out the Switch Kit?

Do I have to have a Direct Deposit or Automatic Payment (ACH) to fill out

the Switch Kit?

What do I do with the printed forms?

What do I need in order to view the forms?

Who can I contact if I need help?

Is my information secure?

 
 

Question:  What is a Switch Kit?

Answer:  A Switch Kit is a free service that allows you to close an account with a financial institution and transfer the funds to a new account with ECU Credit Union.  This account must already be set up.  If you do not have an account with ECU Credit Union please click here  or contact us at 800.382.2400 so that we can mail you an application.  You can also switch any direct deposits and automatic payments (ACH) from your old account(s) over to your new account(s).  The Switch Kit contains a series of easy to follow steps, along with the necessary forms to fill out and mail to all respective parties.


Question:  How much does the Switch Kit cost?

Answer:  The Switch Kit is completely free!


Question:  Who can use the Switch Kit?

Answer:  Anyone who is a member and wants to transfer direct deposit, electronic withdrawals, automatic drafts, etc. to ECU Credit Union.   All or only part of the kit can be used and there is no limit to the amount of times you use it!


Question:  Do I have to be a Member to use the Switch Kit?

Answer:  Yes.  If you are not a member yet please click here or contact us at 800.382.2400 so that we can mail you an application.


Question:  I can't find my member number on my check, where is it?

Answer:  You can locate your member number on your ECU Credit Union welcome letter.  Your member number is located at the bottom of your checks.  The routing number is the first number listed and it is 9 digits.  The second set of numbers is your account number which is normally 10 digits.  The last number listed is the actual check number.

 


Question:  What information will I have to know when filling out the Switch Kit?

Answer:  You will need to know the following:

  • Your current account number - where you are transferring the funds form.
  • Your new member number - where you are transferring the funds to.
  • Name, Address, Account Number of Direct Deposit and Automatic Payment (ACH) companies that you currently are using.

Question:  Do I have to have a Direct Deposit or Automatic Payment (ACH) to fill out the Switch Kit?

Answer:  No, you can simply just close out a current account and move the funds to a new account.  The Direct Deposit and Automatic Payment (ACH) transfers are optional.


Question:  What do I do with the printed forms?

Answer:  All the forms are clearly marked and you are also given a checklist to assist you with the forms; for a copy of the checklist click here.  The Switch Kit contains a series of easy to follow steps, along with the necessary forms to fill out and mail to all respective parties.

 


Question:  What do I need in order to view the forms?

Answer:  The forms are displayed in Adobe PDF format.  You can download a free version of this application in order to view the forms by clicking here.


Question:  Who can I contact if I need help?

Answer:  Please contact ECU Credit Union with any questions at 800.382.2400.


Question:  Is my information secure?

Answer:  Yes, your information is encrypted with 128 bit encryption..


 

 

 

 

 

 

 

 

 

 

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  ECU Credit Union

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This credit union is federally insured by the National Credit Union Administration.  Your savings are federally insured up to $250,000 by the National Credit Union Administration, a U.S. Government Agency.

 

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