Online / Internet Banking

Welcome to our Virtual Online Branch, we are pleased to offer you a convenient way to pay bills, transfer funds, check balances, and maintain your account history  Virtual Branch offers:

Online Banking Log-In

Click here to log-in to Virtual Branch

  • Online Banking
  • Bill Payment
  • e Statements
  • Person to Person Transfers with Popmoney
  • Alerts Service
  • Text Messaging Service
  • Mobile Browser Banking
  • Touch Banking a Smartphone App

As a member of ECU Credit Union you can take advantage of these convenient services simply by returning a completed enrollment form to ECU Credit Union or by enrolling online using your EZ Access security codes. If you would like to enroll in Home Banking (no fee) and / or Bill Payment (fees will apply after the 60-day trial period) please complete one of the following:

  1. If you currently use EZ Access, you may enroll in our Virtual Branch  program with ease. Simply have your member number and pin number ready, and click here or
  2. Complete, submit, print, sign and return the completed enrollment form (click here for enrollment form).

If you have any questions or need additional information please contact us at 1.800.382.2400.

With Virtual Branch you have access to your accounts through the internet 24/7.  You can check balances, review account history, transfer funds and pay loan payments at no cost. This is a free service provided by the credit union.

With Bill Payment you can pay your bills without writing a check or paying for postage. All your bills can be paid through Bill Payment and you control when the payments are made. We are offering a 60-day free trial period and a specialist to assist you with setting up Bill Payment service for members enrolling for the first time. After your 60-day free trial period the normal fees will apply, which are $7.00 a month (includes 10 payments) plus .20 for each additional payment or may be cancelled.

With e Statements your Statements are delivered in 1-2 business days and retained for 13-months, It’s Simple—Just a Few Clicks and Your Done. Complete the steps below. It’s Safe — No More Paper statements; so no more having confidential financial information in your unsecure postal mail box. It’s Free—Receive your statements quicker, safer, simply for FREE.

How To Sign Up For e-Statements! Login to your Virtual Branch Account, Click the e-Statement link under the Self Service Tab, Follow instructions on welcome page, Allow pop-ups if necessary, Click e-Statement again, Enroll.

 

Popmoney is an innovative personal payment service that eliminates the hassles of checks and cash. Now, sending and receiving money is as easy as emailing and texting. And you don’t need a new account to send or receive money. Just use your current bank/financial institution account.

To send money, log in to your online banking account and look for Popmoney tab.  Send money to anyone using their mobile phone number, email address or account information. You will be notified when the transaction is completed.

To Receive Money, just give the sender the email address or mobile phone number you used to register for Popmoney, you will receive an email or text message when they money has been sent.

Mobile Banking allows anyone with an online banking account to access their account information from a mobile phone. Mobile Banking offers three ways to access your accounts.

  • Send a text message.
  • Use a mobile browser on your phone.
  • Download an application to your phone.

You can choose any or all of these options, depending on the capabilities of your mobile phone. You can also receive text alerts on your phone.

A few service carriers are blocking the Mobile Banking service. If your carrier is not one of the major U.S. carriers (AT&T, Sprint, T Mobile®, U.S. Cellular®, and Verizon Wireless), you may want to check with your carrier to make sure you can use the service. All major U.S. carriers, and most secondary ones, support the Mobile Banking service.

You can use the Text Messaging Service to:

  • Check your account balances.
  • Review recent account activity.
  • If offered by your financial institution; Find ATM and branch locations.

Requirements:  To use the text messaging service, your phone must send and receive text messages to and from a short code. Most mobile phones are capable of sending and receiving text messages, so your phone is most likely compatible with Mobile Banking. Please note that some mobile service carriers charge for outgoing text messages or for each message sent and received.

With Alerts Service you can receive automatic alerts with information about your accounts. For example, we can send you an alert when your account balance goes below a threshold amount. You can receive alerts on your mobile phone or an email address.

You can use the Mobile Browser Service to:

  • Check your account balances.
  • Review recent account activity.
  • Transfer money between accounts.
  • If offered by your financial institution; Find ATM and branch locations.

Requirements:  To use the mobile browser service, your phone must have an Internet browser and may require a data services plan. You access the Mobile Banking website from a link that we send you during registration.

You can download the Smartphone Mobile Banking Application “Touchbanking” which offers all the features of the mobile browser service.

Requirements: To download the Mobile Banking application, your phone must have an operating system that supports application downloads and may require a data services plan. You download the Mobile Banking application from a link that we send you during registration.

 


Important Security Reminder

Your online security is important to us. We take several precautions to ensure your information is secure. To access our secure area, you must enter your Logon ID and Security Code.  As a security precaution, we store your Security Code in our database in an encrypted format that even we cannot decode. If you don’t share your Logon ID and Security Code with anyone, no one will be able to access your information. When you are logged in, we use:

  • Secure Sockets Layer (SSL) protocol to ensure that your connection and any information transmitted is protected.
  • 128-bit encryption to make your information unreadable as it passes over the Internet.
  • Automatic time out that occurs if you are inactive in the secure area of our site for more than 10 minutes.
  • If your browser doesn’t support SSL or 128-bit encryption, you will need to upgrade your browser.

While we continue to evaluate and implement the latest improvements in Internet security technology, users of the system also have responsibility for the security of their information and should always follow the recommendations listed below:

  • Utilize the latest version of either Microsoft Internet Explorer, Firefox and Safari. The system is best viewed and is most secure when you use one of these browsers, as they are all certified for use at our site.
  • Your Security Code must be kept confidential. For maximum security, use the full available length of your alphanumeric Security Code (always use at least 8 digits) and change it frequently to ensure that the information cannot be guessed or used by others.
  • Be sure others are not watching you enter information on the keyboard when using the system.
  • Never leave your computer unattended while logged on to the system. Others may approach your computer and gain access to your account information if you walk away.
  • Exit the system when you are finished to properly end your session. Once a session has ended, no further transactions can be processed until you log on to the system again.
  • Close your browser when you are finished, so that others cannot view any account information displayed on your computer.
  • Keep your computer free of viruses. Use virus protection software to routinely check for a virus on your computer. Never allow a virus to remain on your computer while accessing the system.

When you follow these simple security measures, your financial activities will be completely secure. We look forward to serving your needs both today and into the future – securely!

 

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ECU Credit Union, P. O. Box 4818, Seminole, FL 33775-4818      800.382.2400
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