Our Branches will be Closed Monday, October 13th in Observance of Columbus Day. We will reopen Tuesday regular hours.

ECU Credit Union

Tips to help Safeguard Identity Theft

tips to safeguard id theft

At ECU Credit Union, protecting the financial well-being of our members and your loved ones is a top priority. Here are several tips to safeguard you from financial exploitation, scams, and identity theft. ​

How To Guard Against Identity Theft ​

  • Protect Social Security numbers, PINs, and passwords. ​
  • Use secure mailboxes for incoming and outgoing mail. ​
  • Shred documents with personal or financial information before disposing of them. ​
  • Review financial statements and credit reports regularly for suspicious activity. ​

How To Avoid Scams

  • Be cautious of unsolicited calls, emails, or messages asking for personal or financial information. ​
  • Never wire money or send prepaid cards to unknown individuals. ​
  • Verify the legitimacy of charities before donating. ​
  • Be wary of "too good to be true" investment opportunities or offers. ​

How to Monitor Financial Accounts ​

  • Set up transaction alerts for bank accounts and credit cards. ​
  • Use direct deposit for income and benefits to prevent check theft. ​
  • Consider automatic bill payments to avoid missed payments. ​

Plan Ahead

  • Create a Durable Power of Attorney to designate a trusted individual to manage finances if needed. ​
  • Share financial plans and document locations with trusted family members. ​
  • Prepare for emergencies by keeping essential financial documents in a secure, accessible location. ​

How To Protect Against Caregiver Exploitation ​

  • Secure financial documents and valuables. ​
  • Require receipts for purchases made by caregivers.
  • Avoid letting caregivers manage finances or utilize credit/debit cards.

How to Educate About Common Scams ​

  • Inform older adults about scams like grandparent scams, IRS phone scams, romance scams, and phantom debt collection scams.
  • Encourage them to verify claims independently and consult trusted family members or advisers. ​

Promote Secure Online Practices ​

  • Use strong passwords and update security software regularly. ​
  • Avoid clicking on suspicious links or downloading attachments from unknown sources. ​
  • Be cautious of tech support scams and phishing attempts. ​

Report Exploitation

  • Encourage the reporting of suspected financial exploitation to Adult Protective Services or local law enforcement, Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB). ​

Offer Support

  • ECU Credit Union offers help to members by providing products and services like our Preferred Checking and Credit Score that offer fraud alerts and services to help set-up credit freezes in the event of Identity theft.  ​

We provide these tips to empower you, and your family members to take proactive steps to protect your finances and personal information. ​