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ECU Credit Union

Tips to help Safeguard Identity Theft

tips to safeguard id theft

At ECU Credit Union, protecting the financial well-being of our members and your loved ones is a top priority. Here are several tips to safeguard you from financial exploitation, scams, and identity theft. ​

How To Guard Against Identity Theft ​

  • Protect Social Security numbers, PINs, and passwords. ​
  • Use secure mailboxes for incoming and outgoing mail. ​
  • Shred documents with personal or financial information before disposing of them. ​
  • Review financial statements and credit reports regularly for suspicious activity. ​

How To Avoid Scams

  • Be cautious of unsolicited calls, emails, or messages asking for personal or financial information. ​
  • Never wire money or send prepaid cards to unknown individuals. ​
  • Verify the legitimacy of charities before donating. ​
  • Be wary of "too good to be true" investment opportunities or offers. ​

How to Monitor Financial Accounts ​

  • Set up transaction alerts for bank accounts and credit cards. ​
  • Use direct deposit for income and benefits to prevent check theft. ​
  • Consider automatic bill payments to avoid missed payments. ​

Plan Ahead

  • Create a Durable Power of Attorney to designate a trusted individual to manage finances if needed. ​
  • Share financial plans and document locations with trusted family members. ​
  • Prepare for emergencies by keeping essential financial documents in a secure, accessible location. ​

How To Protect Against Caregiver Exploitation ​

  • Secure financial documents and valuables. ​
  • Require receipts for purchases made by caregivers.
  • Avoid letting caregivers manage finances or utilize credit/debit cards.

How to Educate About Common Scams ​

  • Inform older adults about scams like grandparent scams, IRS phone scams, romance scams, and phantom debt collection scams.
  • Encourage them to verify claims independently and consult trusted family members or advisers. ​

Promote Secure Online Practices ​

  • Use strong passwords and update security software regularly. ​
  • Avoid clicking on suspicious links or downloading attachments from unknown sources. ​
  • Be cautious of tech support scams and phishing attempts. ​

Report Exploitation

  • Encourage the reporting of suspected financial exploitation to Adult Protective Services or local law enforcement, Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB). ​

Offer Support

  • ECU Credit Union offers help to members by providing products and services like our Preferred Checking and Credit Score that offer fraud alerts and services to help set-up credit freezes in the event of Identity theft.  ​

We provide these tips to empower you, and your family members to take proactive steps to protect your finances and personal information. ​